epson perfection v500 photo scanner not working

#EPSON PERFECTION V500 PHOTO SCANNER NOT WORKING UPDATE#
#EPSON PERFECTION V500 PHOTO SCANNER NOT WORKING UPGRADE#
#EPSON PERFECTION V500 PHOTO SCANNER NOT WORKING SERIES#
#EPSON PERFECTION V500 PHOTO SCANNER NOT WORKING MAC#

Which, to be fair, is likely a much larger division that brings in a lot more revenue. Therefore, it's hard for me not to believe their main focus was just to improve the user experience for their business users who primarily use their Epson scanners to scan office documents.

#EPSON PERFECTION V500 PHOTO SCANNER NOT WORKING UPDATE#

They use Epson Scan 2.) Epson (America) SupportĪfter reading the information they sent to me over several times, my takeaway was that Epson never looked at the development of “Epson Scan 2” as a piece of software that was badly needed to be a replacement to their aging scanner software across their entire line of scanners and on both operating systems.īecause of this, on Windows computers, I believe they were strategically choosing to update the scanning software on only a couple of subsets of their scanner models.

#EPSON PERFECTION V500 PHOTO SCANNER NOT WORKING SERIES#

(The FF series are photo scanners designed for fast photo batch scanning. When asking specifically about Epson Scan 2 running on Windows, Epson's support responded with the following details:Įpson Scan 2 for Windows was developed for retail/business document scanners see exceptions below. So I immediately reached out to the customer support team at Epson America, Inc and spoke to someone specifically about their release of Epson Scan 2 and who it was intended for. It was seeming to me as if Epson hasn't made it possible for their Perfection line of flatbed scanners to work for anyone with a computer running Windows - even if they had the latest update from Microsoft.

#EPSON PERFECTION V500 PHOTO SCANNER NOT WORKING UPGRADE#

Maybe there were a lot of Epson flatbed scanner owners who haven't even heard about this major upgrade yet.Īs I dug deeper into the compatibility of Epson Scan 2 with the most popular and latest models of their Perfection scanners, I was actually quite shocked to learn that there appeared to be a huge missing segment of users that - at least currently - aren't even capable of installing Epson Scan 2. I started to wonder how many other people were even using this new version. As time passed, and I began to realize there was very little information published about the new version - even on Epson's website.

#EPSON PERFECTION V500 PHOTO SCANNER NOT WORKING MAC#

I started using Epson Scan 2 in the fall of 2019 on my Mac desktop computer connected to Epson's “Perfection” line of flatbed photo scanners.

This translates to a scanning experience that's less confusing and therefore a lot more fun. In my opinion, even though noticeable features weren't added in this upgrade, Epson Scan 2 is still quite an improvement over the original Epson Scan scanning software.Īs you can see in the comparison screenshot below, Epson Scan 2 is cleaner looking, more compact, and with often-used settings and buttons reorganized so they are more logically located and easier to find. While other popular applications we all use routinely have received incremental upgrades through the years, as design aesthetics and technologies have changed, Epson has held the original Epson Scan back by ensuring the software looked and worked the same way for over a decade.īut, I have to say, since the time I discovered the new update in late 2019, I'm been quite impressed overall with what Epson has achieved with the almost complete overhaul. Could it be possible that “ Epson Scan 2” won't even run in the latest versions of Microsoft Windows?Įpson Scan 2 is an incredibly welcoming upgrade to those of us who have been using their original Epson Scan software all these years with what seems like no significant updates along the way. But, there's already been confusion as to which scanners and operating systems it supports.

Epson quietly released a new version of their popular scanning software “Epson Scan” that comes bundled with their document and flatbed photo scanners.

Epson perfection v500 photo scanner not working